St Andrews Parish Council

Community Centre Manager (Maternity Cover)

We are seeking an organised and dynamic administrator/manager to join our team for maternity cover. This role involves managing the day-to-day operations of our busy community centre, ensuring the smooth running of events, bookings, and services while maintaining a welcoming, friendly environment for all visitors.

Location: Redhouse Community Centre, SN25 2NJ
Duration: Maternity Cover, to start asap
Hours: 30 hours per week, with flexibility to fit around bookings
Salary: £16.00 per hour

If you're an experienced manager who thrives in a community-focused environment, we’d love to hear from you!

For more information and to apply:

contact the locum clerk at St Andrews Parish Council

Tel: 07900 631733

Email: locumclerk@standrews-pc.gov.uk

Closing Date: 30th October 2024

Key Responsibilities:

Administrative and Financial Duties:

• Respond to enquiries via phone, email, and social media within set timeframes.
• Manage and process bookings, including adjustments, recommendations, and handling cancellations.
• Maintain up-to-date records of utilities, income, expenditure, and timesheets.
• Submit monthly meter readings and defibrillator check submissions.
• Manage petty cash and monthly banking.
• Process payments or reimbursements as required.
• Track payments, raise invoices, update financial records, and chase overdue payments.

Customer Relations:

• Welcome hirers, customers, and potential clients, addressing any queries or issues promptly.
• Organise tours of the facility for prospective hirers.
• Handle customer complaints professionally to ensure satisfaction.

Facility Maintenance:

• Prepare the centre daily for bookings and visitors, ensuring cleanliness and availability of supplies.
• Oversee routine maintenance checks for fire safety, water, and equipment.
• Coordinate repairs and upkeep of the building, managing contractors when necessary.
• Ensure the venue is safe, tidy, and ready for use at all times.

Reporting and Compliance:

• Prepare reports for quarterly committee meetings, attend meetings, and provide updates.
• Update and manage risk assessments, policies, and ensure all compliance requirements are met.

Staff Management:

• Coordinate and monitor three part time caretakers.

Ad-hoc Tasks:

• Support the marketing of available space by posting on social media and noticeboards.
• Be available for out-of-hours emergencies or alarm callouts when required.
• Provide cover for caretaking shifts when needed.

Requirements:

• Proven experience within a community centre, events venue, or similar.
• Excellent organisational and multitasking skills, and good initiative.
• Strong customer service and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficiency in using booking systems and managing financial records.
• Knowledge of health and safety procedures and compliance regulations.